Belle Vue Hotel | Privacy Policy - Belle Vue Hotel | Belle Vue Hotel

At Belle Vue Hotel, we take the protection of your personal data very seriously. This privacy policy informs you about how we collect, process, and use your personal data when you visit our website and use our services.

1. Data Controller

The data controller responsible for data processing on this website is:

Belle Vue Hotel
Rruga Rinia, SH81
9706 Ksamil, Albania
Phone: +355 69 312 7616
Email: belle.vue.ksamil@gmail.com

2. Data Collection on Our Website

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These include: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is not combined with other data sources.

Contact Forms

When you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

3. Purpose of Data Processing

We process your personal data for the following purposes:

To provide and maintain our website
To process your booking inquiries and reservations
To respond to your contact requests and communicate with you
To improve our website and services
To comply with legal obligations
To send you marketing communications (only with your explicit consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent (Art. 6(1)(a) GDPR): Where you have given us explicit consent to process your data for specific purposes
Contract Performance (Art. 6(1)(b) GDPR): Where processing is necessary for the performance of a contract (e.g., hotel booking)
Legal Obligation (Art. 6(1)(c) GDPR): Where processing is necessary for compliance with a legal obligation
Legitimate Interests (Art. 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, such as improving our services

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking-related data is retained for the duration required by tax and commercial law (typically 7-10 years). Contact form data is deleted after your inquiry has been fully resolved, unless longer retention is required by law.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request information about your stored personal data
Right to Rectification: You can request correction of inaccurate personal data
Right to Erasure: You can request deletion of your personal data
Right to Restriction: You can request restriction of processing of your personal data
Right to Data Portability: You can request to receive your data in a structured, commonly used format
Right to Object: You can object to the processing of your personal data
Right to Withdraw Consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us at belle.vue.ksamil@gmail.com.

7. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device by your browser. They do not cause any damage and are used to make our website more user-friendly, effective, and secure.

Most of the cookies we use are "session cookies" that are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to inform you about the setting of cookies, to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser.

8. Third-Party Services

Our website may use the following third-party services:

Google Maps: For displaying our location. Google's privacy policy applies: https://policies.google.com/privacy
Font Awesome: For displaying icons on our website

9. Data Security

We use appropriate technical and organizational security measures to protect your personal data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact

If you have any questions about this privacy policy or our data processing practices, please contact us:

Belle Vue Hotel
Rruga Rinia, SH81
9706 Ksamil, Albania
Email: belle.vue.ksamil@gmail.com
Phone: +355 69 312 7616

Last updated: April 2026